Ticket Purchase

Where can I purchase Ultra South Africa tickets?

Tickets for Ultra South Africa 2020 are on sale now and can be purchased through the official website.

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How do I access the tickets I registered for?

You must log in to your Ultra Passport account in order to access your available ticket options. The system will detect if you are qualified for Legacy or Tier 1 tickets. Those who registered should click “BUY”...

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What are my options for tickets?

There are two basic types of tickets available for purchase — GA (General Admission) and VIP. Additionally, VVIP tickets will be available to buy for Ultra South Africa 2020 in Johannesburg.

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How many tickets can I purchase for Ultra South Africa?

Legacy and Tier 1 tickets are limited to 2 tickets per order. Tier 2 tickets are limited to 4 tickets per order. Additionally, there is an overall limit of 10 tickets per order.

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Who can I contact with questions regarding my ticket order?

For any ticketing issues, please fill out this form to contact our Ticketing Department. Due to the sensitive personal and financial information involved in dealing with ticket questions, this is the only way ...

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Does the name on the order need to match the attendee?

Yes, tickets are assigned names as a security precaution. The name on the ticket must match the name of the person using it and their accompanying form of identification.

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Which forms of payment are accepted when purchasing tickets?

The only acceptable forms of payment are credit cards from MasterCard and Visa, and instant EFT.

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What amenities are included for VIP ticket-holders

VIP ticket holders will receive express entry through a separate VIP entrance, a dedicated seating area overlooking the Ultra Main Stage, as well as private bars and toilet facilities.

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What amenities are included for VVIP ticket-holders that attend the event in Johannesburg?

VVIP ticket holders can look forward to dedicated parking areas and express entry through a separate VVIP entrance. The exclusive VVIP area will provide ticket holders with select complimentary bars and snacks ...

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How can I reference my confirmation information and check the status of my ticket?

You can log in to your ticketing account here and view all important ticket information pertaining to your order. NOTE: This ticketing account is not affiliated with the Ultra Passport Customer Loyalty Program...

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