General Ticketing

Where can I purchase Ultra South Africa tickets?

Tickets for Ultra South Africa 2019 can be purchased now exclusively through the official website.

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What are my options for tickets?

There are three basic types of tickets available for purchase — GA (General Admission), VIP and VVIP. The Cape Town event offers GA and VIP tickets, while the Johannesburg event offers GA, VIP and VVIP tickets.

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What do the different "tiers" represent?

The terms "Tier 1," Tier 2," and "Tier 3" represent the different ticketing options per type. The sooner you purchase your ticket, the less expensive it is going to be.

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How many tickets can I purchase for Ultra South Africa 2019?

GA Tier 2 tickets are limited to 6 tickets per order and VIP Tier 2 tickets are limited to 4 tickets per order. For the Johannesburg event only, VVIP Tier 1 tickets are limited to 4 tickets per order. Additi...

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Who can I contact with questions regarding my ticket order?

For any ticketing issues, please fill out the form here to contact our Ticketing Department. Due to the sensitive personal and financial information involved in dealing with ticket questions, this is the only ...

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What are the acceptable forms of payment to purchase tickets for Ultra South Africa 2019?

The only acceptable forms of payment are credit cards from MasterCard and Visa, instant EFT or cash deposits. You can also book online and pay in-store with Pay@.

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What amenities are included in the Ultra South Africa VIP ticket experience?

VIP ticket-holders will receive express entry through the VIP entrance; an exclusive and elevated dance floor; seating area with a scenic view of the Main Stage, as well as private bars and toilet facilities.

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What amenities are included in the Ultra South Africa VVIP ticket for the event in Johannesburg?

VVIP ticket-holders can look forward to dedicated parking areas as well as express entry through the VVIP entrance. The exclusive VVIP area will provide guests with complimentary bar services and food throughou...

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Does the name on the ticket need to match the name of the person who uses it?

Yes, tickets are assigned names as a security precaution. The name on the ticket must match the name of the person using it and their accompanying form of identification.

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How can I reference my confirmation information and check the status of my ticket?

You can log in to your ticketing account here and view all important ticket information pertaining to your order. NOTE: This ticketing account is not affiliated with the Ultra Passport Customer Loyalty Program...

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